
Terms, Conditions, and Privacy Policy
This Privacy Policy is applicable to the Passivhaus Philippines (PassivhausPH). This Policy demonstrates PassivhausPH’s commitment to privacy and providing safe websites for visitors of all ages. The Policy identifies how PassivhausPH gathers and uses information on this website (the “Site”). PassivhausPH complies with all applicable privacy laws and regulations including the Republic Act 10173 - Data Privacy Act.
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Although users are not required to register to access our Site, they may be asked to provide personal information when visiting certain sections of the Site and to access requested products or services. The use of the Sites signifies the user’s acknowledgement and consent to the PassivhausPH Privacy Policy. If a user does not agree to this Privacy Policy, they should not continue to use the Site.
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By using this Site, the user signifies acceptance of our Privacy Policy and any changes in effect at the time of use, and will adhere to its terms and conditions. By submitting personal information, the user agrees it will be governed by this Policy.
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Payment Terms
All prices and transactions processed on this website are deemed to be effected in the Philippines and in Philippine pesos only.
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We accept payment via credit card or direct deposit only. If payment is made using a credit card issued outside Philippines, any currency conversion will be done according to the terms and conditions of the card. There may be a current conversion fee charged by your card issuer. Credit card payments are processed through our chosen online payment system provider.
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Refunds
If you are not able to attend an event you have registered for, a substitute delegate may take your place. Prior notice of this substitution is required.
Refunds can only be given with at least ten business days’ notice before the date of the event. If you wish to cancel your registration a full refund, minus a PHP 100 administrative fee, will be given provided you have notified us in writing (by receipted email or signed-for letter) at least ten business days before the start of the event. If less than ten business days’ notice of cancellation or transference is given then we regret that a refund cannot be given.
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Refunds will not be given in any other circumstances except as required by law. Passivhaus Philippines (PassivhausPH) reserves the right to cancel any event if minimum numbers are not reached or unforeseen circumstances (like illness, death). In such cases a full 100% refund of the amount paid shall be given. Similarly, Passivhaus reserves the right to change the venue of an event with prior notice to everyone registered.
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Delivery
Receipts of payment will be issued electronically. Events will be held at the dates and venues specified in the event announcement on our website.
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Security of Payment Details
We do not store credit card information on our website or in our database. Your credit card details have the security offered by our chosen online payment system provider. No actual card data is held or used by us.
Links to Other Sites
The Site may have links to other sites. Links to third party websites are provided as a convenience and for informational purposes only. The Privacy Policy applies only to the Site and not to websites of other organizations to which the Sites is linked. PassivhausPH does not endorse, nor is responsible for the content or privacy practices of other sites. Users are encouraged to be aware when they leave the Site and to read the privacy statements of any other site that collects personally identifiable information and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site.
Collection of Personal Information
Personal Information is the information about users that identifies them as an individual (e.g. name, address, e-mail address, or telephone number). PassivhausPH is the sole owners of the information collected on the Site. It only has access to/collect information provided voluntarily provide by email, online applications and registrations, surveys, feedback questionnaires, or other direct contact with users.
Use of Personal Information
Before forwarding any personal information, be advised that information gathered may be used in the aggregate for research and development relating to the Sites and/or for future site development and, if asked, to send promotional materials. PassivhausPH may use information gathered for the following: to monitor interest in products and services; to tailor Site content by collecting information about user preferences using page view analytics; and/or to send information about PassivhausPH and promotional material about products and services.
User Access and Control Over Information
With user permission, information gathered may be used for marketing and promotional purposes by PassivhausPH, provided notice of this fact is made available online. Users have the option of opting out of future contact by e-mail request or modifying the registration information provided. In addition a user can or request the following at any time by email: to view their personal information that has been gathered; to change/correct or delete his/her specific data; and/or to express concerns about the use of his/her data.
Disclosure of Information
PassivhausPH will not share, sell or rent your information with any third party outside of our organization, other than as necessary to fulfill your request (e.g. process an order). PassivhausPH will not disclose personal information that has been provided on its Sites to any third parties other than to a PassivhausPH agent except: in accordance with the terms of this Privacy Policy, or to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or if a user reports an adverse event/side effect, in which case the PassivhausPH may be required to disclose such information to bodies such as, but not limited to, Philippine and/or international regulatory authorities.
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Note, any of these disclosures may involve the storage or processing of personal information outside of Philippines and may therefore be subject to different privacy laws than those applicable in the Philippines, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in the Philippines.
Sharing of Information
PassivhausPH may from time to time share aggregated demographic information with stakeholders. This is not linked to personal information that can identify an individual. Note, PassivhausPH uses an outside membership and event software provider and credit card processing company. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order. PassivhausPH also partners with companies that provide specific services to our members such as Sponsors. When the user signs up for these services, PassivhausPH will share names, or other contact information needed for the third party to provide these services. These parties are not permitted to use personally identifiable information except for the purpose of providing these services.
Security
PassivhausPH takes precautions to protect your information. When sensitive information is submitted through the website, personal information is protected both online and offline. When sensitive information is collected (e.g. credit card data) the information is encrypted and transmitted in a secure way. To verify this, look for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage. PassivhausPH also protects information offline. Only PassivhausPH representatives who require access to personal information in order to perform a specific job (e.g. membership processing) have access to identifiable information. The computers/servers where personally identifiable information is stored are kept in a secure environment.
Policy Change
Revisions to PassivhausPH’s Privacy Policy will be posted on the Site so that users are informed about the information collected, its use and the circumstances under which it may disclose it.
Questions and/or Concerns
If you believe PassivhausPH is not abiding by its Privacy Policy, contact us at info@passivhausph.org.
Annual Review
This Policy will be reviewed annually by the Board of Directors.